EMB Global
Agentic AI Solutions

AI agents that don't just
answer questions.
They finish the work.

We design, build, and operate autonomous AI agents that orchestrate workflows across your ERP, CRM, and internal tools, so your teams move from doing repetitive work to supervising outcomes.

Book a 30-min discovery call →Explore use cases
200+ enterprises servedISO 27001SOC 2 Type IITrusted by leaders across Retail, Energy, and BFSI
Agentic AI diagram
Trusted across
BFSIHealthcareRetailManufacturingTelecomEdTechReal EstatePharmaLogisticsGovernmentBFSIHealthcareRetailManufacturingTelecomEdTechReal EstatePharmaLogisticsGovernment
The Problem

The automation ceiling
is real.

Most enterprises have hit a wall. RPA and rule-based automation handle the obvious 20%, leaving the messy, judgment-heavy 80% still done by humans. Bots break the moment a form changes. Chatbots stop at FAQs. AI copilots help individuals, but no one connects the dots between systems.

01
Bots are brittle
Any UI or schema change breaks them, and your ops team becomes a maintenance team.
02
Chatbots are conversational, not operational
They answer, they don't execute.
03
Copilots help one person at a time
They don't run an end-to-end process.
04
Integration debt is mounting
Every new tool adds another silo, not another worker.
Automation ceiling diagram
What We Build

Five categories of agents,
all production-grade.

Governed and observable from day one.

01

Process Agents

Run end-to-end workflows across systems: order-to-cash, claims processing, employee onboarding, vendor lifecycle. Replace 70%+ of manual handoffs.

02

Knowledge Agents

Sit on top of your policy docs, contracts, SOPs, and tribal knowledge. Answer questions, draft responses, and flag exceptions with full citation trails.

03

Operations Agents

Monitor systems 24/7: IT incidents, supply chain anomalies, security alerts. Diagnose, prioritize, and resolve up to 70% autonomously; escalate the rest with full context.

04

Customer-Facing Agents

Multi-channel agents (web, WhatsApp, voice, email) that don't just answer but actually complete transactions: bookings, refunds, upgrades, returns.

05

Decision Agents

Analyze data, surface options, and recommend or execute decisions with human-in-the-loop approval gates. Used in credit, pricing, hiring, and inventory.

How We Deliver

From idea to autonomous
in 90 days.

We don't sell platforms. We deliver outcomes.

01
2 weeks

Discover

We map your highest-ROI process, identify the right agent pattern, and define success metrics with your team.

02
3 weeks

Design & Prototype

We build a working agent on a real workflow with a synthetic environment, validate logic, and walk you through it.

03
6 weeks

Build & Govern

Production build with full observability, guardrails, audit logs, role-based access, and human-in-the-loop checkpoints.

04
Ongoing

Scale & Operate

We measure, tune, and add agents. You see weekly outcome dashboards, not status reports.

Industries & Use Cases

Built for your industry.

Generic AI fails fast. Our agents are tuned to the workflows, compliance posture, and data realities of each sector we serve.

IndustryUse CasesOutcome
Retail & E-commerceOrder management, returns automation, vendor onboarding, dynamic merchandising3x throughput, 50% lower cost-to-serve
BFSILoan underwriting copilot, KYC verification, claims triage, fraud investigation agent70% faster decisions, 40% lower ops cost
Energy & UtilitiesOutage triage, predictive-maintenance workflows, billing-dispute resolution, demand-response orchestration50% faster outage resolution, 35% lower ops cost
ManufacturingSupply chain monitoring, quality inspection workflows, maintenance scheduling30% downtime reduction
TelecomNetwork incident resolution, customer churn intervention, plan optimization agents60% L1/L2 ticket auto-resolution
Real Estate & PropTechLead qualification, document processing, tenant communication5x agent productivity
Talk to a solutions architect →
Impact & Outcomes

The numbers our clients see.

These are typical outcomes within 12 months of going live, drawn from our engagements and industry benchmarks (Persistent, Accenture, McKinsey).

0%
Reduction in process cycle time
0%
Of routine decisions auto-resolved
0%
Lower cost-to-serve
0x
Team capacity, without headcount growth
0.0%
SLA adherence on agent-handled workflows
0 days
To first production agent
Tech Stack & Trust

Open architecture.
No lock-in.

Built on the standards your CTO already trusts.

SOC 2 Type IIISO 27001EU AI Act–readyGDPR compliant
Foundation ModelsOpenAI, Anthropic, Google, Meta Llama, open-source LLMs
OrchestrationLangGraph, CrewAI, Microsoft Autogen, Semantic Kernel
Tool Use & MCP (Model Context Protocol)Agents plug into your existing systems, not the other way around
Vector & Graph DBsPinecone, Weaviate, Neo4j, pgvector
ObservabilityLangSmith, Langfuse, Arize, custom dashboards
Trust & GovernancePII redaction, prompt injection defense, audit trails, role-based access, EU AI Act–ready
Case Study
CASE
Spotlight: NBFC, India

How a leading NBFC cut loan processing
from 5 days to 4 hours.

We deployed a 4-agent system: document intake, KYC verification, credit policy reasoning, and decision orchestration. Agents handle 78% of cases autonomously; the rest go to underwriters with a full pre-filled summary. The team grew loan volume 4x without hiring.

78% auto-decisions4x volume4-hour SLAZero compliance breaches

Common questions.

RPA follows scripted clicks; agents reason. When a form changes, an RPA bot breaks, but an agent adapts. RPA suits stable, rule-based tasks; agents handle judgment, exceptions, and multi-step workflows across systems.

Every agent we ship has guardrails: retrieval grounding, schema-enforced outputs, validation layers, and human-in-the-loop checkpoints on high-stakes actions. We measure factuality on every release.

No. We build on open standards: your models, your data, your infra. We hand over full source, docs, and runbooks. You can run it without us.

All deployments are private: VPC, on-prem, or your cloud tenant. We're SOC 2 Type II and ISO 27001 certified. Data never trains foundation models without your explicit consent.

Stop automating tasks.
Start automating outcomes.

30 minutes with our solution architect. No slides. We'll map one of your processes live and show you what an agent would do.

Book a discovery call →