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EMB Global revolutionized operations for a leading sweets and snacks manufacturer. We integrated IoT technology for real-time temperature monitoring, personalized customer insights, and streamlined data management. From ensuring product quality during delivery to enhancing store efficiency, our solutions drove significant improvements in quality, waste reduction, and customer satisfaction.
As the company expanded, it encountered several operational challenges
To address these issues, EMB GLOBAL suggested the implementation of a comprehensive IoT-based solution:
IoT Integration
Equipped delivery trucks with IoT-connected devices, Bluetooth printers, and temperature sensors to ensure the safe delivery of temperature-sensitive products.
Customer Behavior Analysis
Implemented analytics to understand shopping behaviors and offer personalized services.
Data Handling
Utilized technologies like SQLite, Azure Mobile Apps Services, Cloud Services, Azure Storage, Event Hubs & Stream Analytics, and Microsoft Power BI to manage and analyze data efficiently.
Store Monitoring
Connected store shelves to an IoT hub for real-time temperature monitoring, predicting shelf life, and reducing waste.
The IoT implementation led to notable improvements:
Real-time feedback improved food standards by 14%, and automation boosted order fulfillment speed and accuracy by 12%.
Predictive monitoring reduced spoilage, leading to cost savings of 22%.
Personalized insights increased customer satisfaction by 18%.
The deployment of IoT technology transformed the client's operations, delivering greater efficiency, quality control, and customer satisfaction. This case highlights the effectiveness of IoT in modernizing traditional business processes and provides a roadmap for other sectors to leverage similar technology for operational excellence. The success underscores how IoT can drive significant improvements in efficiency, data management, and customer engagement in the food industry.