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An electronics client’s journey with marketplace building services

Expand My Business partnered with an emerging electronics brand to facilitate its growth journey through comprehensive marketplace-building services. They sought our expertise in building and optimizing online marketplaces tailored to their unique requirements.

43%
Enhanced Digital Presence:
57%
Surge in Sales:
38%
Improvement in Customer Engagement:
Electronics
Industry
Marketplace Building Services
Service Provided
51-200
Company Size

Business Challenge

The electronics brand faced several challenges in navigating the competitive landscape of online marketplaces. Limited internal expertise and resources in e-commerce and online marketplace management, hindering their ability to establish a strong digital presence and drive sales effectively. Furthermore, there was difficulty in optimizing product listings and enhancing product visibility to stand out among competitors and attract potential customers.

Our Solution

To address these challenges, we offered a tailored suite of marketplace-building services to orchestrate their business growth.

1

Platform Selection and Setup

A thorough analysis and recommendation of the most suitable online marketplace platforms were conducted by our team, followed by comprehensive setup and configuration to establish the brand's presence and optimize product listings.

2

Customized Storefront Design

Creation of custom storefront designs and layouts tailored to the brand's identity and product offerings, enhancing brand visibility and customer engagement.

3

Product Listing Optimization

We further optimized their product listings, including keyword research, product descriptions, and high-quality visuals, to improve search visibility and attract potential customers.

4

Performance Analytics and Optimization

Implementation of robust analytics tools and performance monitoring strategies to track key metrics, identify trends, and optimize marketplace strategies for maximum sales and profitability.

Impact

The implementation of our marketplace-building services resulted in significant outcomes for the electronics brand.

43%

Enhanced Digital Presence:

The marketplace development led to the establishment of a strong digital presence increasing brand visibility and reach among potential customers.

57%

Surge in Sales:

Substantial growth in online sales and revenue, with a 57% increase in the sales volume within the first three months of going live attributed to the newly developed online marketplace and optimized product listings.

38%

Improvement in Customer Engagement:

Improved customer engagement and satisfaction on the platform were reflected in positive reviews, increased repeat purchases, and higher overall customer retention rates.

Conclusion

By leveraging our expertise in marketplace development, we took care of the brand’s end-to-end requirements right from conceptualization to development. We empowered the brand to establish a robust digital presence, drive sales, and engage customers effectively through their platform.